Package Missing? Know Exactly What to Do Next.

Download the free Stolen Package Action Plan — a simple 7-step checklist for what to check, save, report, and do next.

When a package disappears, it can be difficult to know whether it was delayed, delivered to the wrong place, or actually stolen. This quick-action sheet helps you work through the problem in the right order without having to search for answers while you’re trying to deal with a missing delivery.

Inside the Free Action Plan

  • Verify the delivery before assuming the package was stolen
  • Preserve important evidence such as tracking information, delivery photos, and camera footage
  • Know what information to have ready when contacting the seller or retailer
  • Follow the appropriate UPS, FedEx, or USPS process when needed
  • Know when a police report may be useful
  • Check payment or purchase protections if the issue remains unresolved
  • Identify the weak point that may have contributed to the package loss

Get the Free Stolen Package Action Plan

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    By requesting the Action Plan, you'll also receive occasional package-security tips and updates from Porch Pirate Protection. You can unsubscribe at any time.